All posts by Kathleen Lee

5 keys to online grocer success

A brand can rule in traditional retail environments. However, in the world of online, the strength of a brand is far from assured. It’s a point that is often overlooked …Read More

Profile PhotoKathleen LeeJanuary 16, 2019

Shopper marketing starts with … the consumer

One could be forgiven for thinking that you should start a shopper marketing process with the shopper. However, you do NOT. Instead, you start with the consumer. There is a …Read More

Profile PhotoKathleen LeeDecember 18, 2018

Is metric aversion holding you back?

Without metrics, you are not able to showcase your success. Yet people seem to be extremely uncomfortable measuring the work that they do, particularly in-store. In fact, we often see …Read More

Profile PhotoKathleen LeeNovember 30, 2018

Measure shopper marketing’s ROI

Can you imagine trying to play golf blindfolded? You know you hit the ball, but you have no idea of where you may have hit it or how far. Not …Read More

Profile PhotoKathleen LeeNovember 22, 2018

The evolution of shopper behaviour

Shopper behaviour used to be pretty straightforward. It was mostly predictable and easily understood. We had three basic modes of shopping. Shopper behaviour in days gone by Firstly, there was …Read More

Profile PhotoKathleen LeeOctober 25, 2018

The problem with promotions

Do promotions increase consumption? The answer is not simple. For instance, should there be a promotion on chocolate, if you are anything like me, it will increase consumption. As the …Read More

Profile PhotoKathleen LeeOctober 12, 2018

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