70% of chatbots will be retail based says study
Businesses can expect to save $11.5 billion by 2023 by replacing customer service representatives with chatbots says Juniper Research. Learn more about these bots here. This will increase from $48.3 …Read More
Create a clear purpose for shopper marketing
There seems to little consensus on what shopper marketing is and herein lies the shopper marketer’s quandary. How do you articulate the value of something if you can’t define it? …Read More
Meeting Companies’ Profit Objectives
As we have already seen, effective shopper marketing should deliver against the company’s profitability objectives. But what does that mean? Every activity should deliver a profit? And of course there are many ways to measure ‘profitability’ – so how should this be done?Read More
The Three Attributes of an Effective Shopper Marketing Program
Companies expend a huge amount of time and effort on shopper marketing programs and activities. And the data that we’ve seen suggests that this is increasing, and likely to increase in the future. Unfortunately, not all of the programs and activities are effective. What makes for an effective shopper marketing activity?Read More
Integrate your shopper marketing strategy
Many marketing professionals struggle to grow their business and fall into the “more is better” trap. They implement a dozen strategies at once, across various channels and brands for fear …Read More
Effective investment
Making effective investment decisions is not the decision to spend money! It is a decision to say where am I going to get the best return? What is the quantum …Read More







