About this course
There are four parts of a brand: 1) the fixed traits; 2) the flexible traits; 3) the traits that address the shopper’s needs; 4) the traits that address the customer’s needs.
This course will focus on the fourth part of the brand, the customer. It looks at the customer’s needs and how to integrate the needs of the customer into your brand.
In addition to the above, you will gain further insight as to how to pull together the four parts of the brand.
This course will teach you how a brand can focus on customers, and effectively address their needs.
Marketing professionals in the consumer goods or retail industry, who want to understand customers and their needs.
45 mins – 1 hour






